Domestic (Netherlands): Standard shipping 1–3 working days. Free shipping on orders over €50.
Europe: Standard shipping 3–7 working days. Shipping costs calculated at checkout.
Rest of World: Standard shipping 7–14 working days. Shipping costs calculated at checkout.
Digital products: Delivered instantly by email upon payment confirmation.
Printed booklets: Printed on demand via Peecho and shipped from their global print network.
Physical products: We accept returns within 14 days of delivery for unopened unused products in original packaging. Contact hello@botanicalhouses.com before returning. Return shipping costs are the responsibility of the customer unless the product is faulty. Refunds processed within 5 working days of receiving the returned item.
Digital products: Non-refundable once delivered. Technical issues — contact hello@botanicalhouses.com immediately.
Printed booklets: If damaged or defective contact us within 7 days with a photograph. We will arrange a replacement at no cost.
Contact hello@botanicalhouses.com within 7 days of delivery with your order number and a photograph.
hello@botanicalhouses.com · Botanical Houses · Amsterdam · Netherlands